Showing posts with label home. Show all posts
Showing posts with label home. Show all posts

Wednesday, 27 February 2008

It's sunny, it's hot - but what about the flooding?

Why is such simple information, when available online, not available to the Estate Agents? Or is it simply professionalism that they "can not" gain this information? I have just got off the phone to one agent, and her answer was: "I have never been asked that question before. Any way, they are new houses - so they are bound to be OK!"

Ha: right in the middle of a Grade2 flood risk zone, rated by the UK Environment Agency as: "Flooding from rivers or sea without defences." When the Association of British Insurers are asking the government to commit more money to defences and plans, why are Builders and Estate Agents selling houses in risk zones with no defences?

When it's probably the most expensive thing you will buy in your life - should these Agents be at least aware if not also professional?

20 years on from Suzie Lamplugh....

...and it appears little has been learnt about personal security in the Estate Agent industry.

Having sold my house in Kent, my agent would tell me: the names of the people turning up; that they had met them; and that they had passed money laundering regulations: their security procedure. You don't need the money laundering regulations/ID proof at that stage - but what a useful security check!

Viewings in Wales, and booking over the internet/phone in my name alone, I never received one confirmation phone call or other wise - just a confirmation via eMail of when/where. And all of the showers: single women! I asked one agent what their security check was - your landline number, and them phoning in to sat they arrived. The areas I am looking at are densely populated: but were those not the conditions that Suzie Lamplugh disappeared under?

Having worked in a field where entry to someone's home was a regular occurrence, we were subjected to rigorous checks - but some Agents seems happy to let anyone in to your house! From a personal perspective when viewing, I gave each agent without asking my car type/colour and registration number - I would have thought that even a basic piece of information like that was worthwhile.

It disturbs me that 20years after Suzie Lamplugh, even basic personal security is still lacking - particularly in the Estate Agent industry